Someone on your team types “How do I do this?” right on the screen. Guidely walks them through it live — highlights the button, says “now you try.” You stop being the help desk, and you can see exactly where the team gets stuck.
None of it unblocks them in the moment. Here's why.
You tell the team to come to you when stuck.
So they do. The same five questions, on repeat, all day. You're the single point of failure for every workflow, and the moment you're in a meeting, the team is blocked.
You become the help desk.
You recorded a 12-video onboarding series.
They watch at 2x speed, retain nothing, and still DM you the same questions. "I watched the video but I can't find the button." A video can't react when someone gets stuck mid-task.
Passive video can't help in the moment.
You built a knowledge base.
Screenshots from last quarter's UI. Steps that don't match the current layout. People follow the doc, get stuck, and come to you anyway. Now you have two things to maintain.
Static docs can't guide live on the page.
Not software. Your focus.
| The interruption | Your time |
|---|---|
| "How do I do this in Salesforce?" from the whole team | 3 hours |
| "Can you show me the reporting flow again?" | 2 hours |
| Tapped on the shoulder mid-focus, all week | 5 hours |
| "Wait, how do I do that thing you showed me?" | 3 hours |
| Re-explaining the same five workflows | 2 hours |
| Total, every cycle | 15+ hours |
All quarter
of context-switching to answer the same questions
0 min
once the team can ask Guidely on the page instead
The big idea
If your team can't get unblocked without you, you're the bottleneck for every workflow. Guidely lets anyone ask “how do I do this?” right on the tool and get walked through it live — so the help comes from the page, and the best answers turn into guides the next person can follow without asking.
Someone on your team is stuck in Salesforce. Instead of pinging you, they type "How do I do this?" into Guidely, on the actual screen. No DM, no waiting for you to be free.
In the moment of need
It reads the page, highlights the exact button, and says "now you try." It waits for the real click before moving on — interactive guidance on the live tool, not a video they have to translate.
Learn by doing
Turn the best walkthroughs into guides and push them to the team's extension — any web app, no integration. The next person follows it without asking. And the dashboard shows you where the team keeps getting stuck.
Compounds over time
"Hey, how do I pull this report?" You stop and walk them through it.
Same question, different person. And a screen share for the invoicing flow.
10+ DMs. Every one pulls you out of your own work.
You're in a meeting. The team is blocked until you're free.
You have no idea which workflows keep tripping everyone up.
You're the bottleneck
Stuck on a report? They ask Guidely on the page. Walked through it live.
"Now you try." They click it themselves and move on — no DM to you.
You're heads-down. The team is unblocking itself on the real tools.
Dashboard shows the workflows people ask about most. You see the gaps.
You save the best answers as guides. The next person never has to ask.
The team unblocks itself
Sure — it's usually you. Here's what changes when the help is on the page.
"They can just ask me."
That's exactly the problem — you're the single point of failure for every workflow. The moment you're in a meeting, the team is stuck. When they can ask Guidely on the page and get walked through it live, you get your focus back and the team stops waiting on you.
"We have a Notion wiki."
Reading about Salesforce is not the same as doing it, and your wiki has screenshots from 3 months ago. Guidely runs on the actual live tool. They ask "how do I add a contact?" and it highlights the button, waits for the real click, then moves on. The page does the explaining, not the doc.
"Every question is different."
Most aren't. "How do I add a contact?" "Where do I export the report?" — the same handful, on repeat. Let Guidely answer those live on the tool. Now you have time for the 20% that actually needs you: judgment calls, strategy, context a guide can't give.
"What about the enterprise tools like WalkMe?"
WalkMe costs $30-50K/year and takes months to configure. Guidely is free and works on any web app with no integration. Add it to Chrome, your team asks questions right on the tool, and the best answers become guides you can share. If it doesn't help, you've lost nothing.
Add Guidely to Chrome. Your team asks “how do I do this?” right on the tool and gets walked through it live — and the best answers become guides you can share.
Add to Chrome — it's freearrow_forwardFree. Works on any web app. No credit card.