For the person everyone Slacks with “hey, how do I...?”

“I spend half my day showing people how to do the same thing in .”

You didn't sign up to be a trainer. You just happen to know the tools better than anyone, so every question lands on you. What if your new hires could ask right there on the screen — and get walked through it live?

You've tried to fix this before.

Every solution worked for about a week.

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Loom

You recorded 30+ videos.

They're scattered across Slack threads from 6 months ago. Nobody can find them. When they do, they watch passively and still message you: "Wait, which button was that?"

Watching is not doing.

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Google Docs / Notion

You wrote step-by-step guides.

The UI changed two weeks later. Nobody updated the doc. New hires follow outdated steps, get confused, and ask you anyway.

Docs rot the moment you write them.

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Screen shares

You hop on calls and walk people through it.

15 minutes per person. Same walkthrough. Three times this week. For the same question. And they still forget next month.

Your time doesn't scale.

You're already paying for this problem.

Not in software costs. In your own time.

"How do I export the report?"

Asked 3x this week×15 min each= 45 min on one question

"Where do I add a contact to a deal?"

Asked 2x this week×10 min each= 20 min on one question

"Can you walk me through the approval flow?"

Asked 2x this week×20 min each= 40 min on one question

That's just 3 questions. You probably field 10+.

5+ hours a week

spent answering questions someone already asked last Tuesday.

Recording each answer takes 30 seconds.

The big idea

They should be able to ask the tool, not you.

A new hire types their question right on the page and Guidely walks them through it live — highlighting the button, prompting “now you try,” waiting for the real click. The same way you would, without you in the room. And every answer becomes a guide the next hire can follow.

They ask. Guidely guides. You stay out of it.

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01

They ask on the real page

A new hire stuck in the tool types "How do I do this?" right where they are — no DM to you, no hunting through a folder of Looms.

In the moment of need

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02

Guidely walks them through it live

It highlights the exact button, prompts "now you try," and waits for the real click before moving on. They learn by doing, on the live tool.

Hands-on, live

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03

The answer becomes a shareable guide

Turn the best walkthroughs into guides and pin them in Slack or push them to the team. The next hire self-serves. You do your actual job.

Compounds over time

Your Monday, before and after

Without Guidely
  • -9:15 — "Hey, how do I export the pipeline report?"
  • -9:40 — Screen share with new hire. 20 min gone.
  • -10:30 — "Where's the doc for adding contacts?"
  • -11:00 — Record another Loom nobody will find.
  • -1:15 — "Can you walk me through the invoicing flow?"
  • -2:00 — Same question. Different person.
  • -3:30 — You finally start your actual work.

Time lost: ~4 hours

With Guidely
  • +9:15 — New hire asks Guidely on the page. Guided live.
  • +9:16 — You never saw the question. Still working.
  • +10:30 — Same question, different hire. Guided live again.
  • +10:31 — Still working.
  • +1:15 — The good answers are now guides, pinned in #team.
  • +2:00 — Dashboard shows 8 people unblocked themselves today.
  • +3:30 — You've been productive since 9:00.

Time lost: ~0

“I've tried this before.”

You have. Here's why it didn't stick — and why this is different.

"I already recorded Looms."

Looms are passive. People watch, zone out, and still can't do it. Guidely runs on the actual page. "Now click here" — it waits for them to click. They learn by doing, not watching. And the guide lives at a permanent link, not buried in a Slack thread from March.

"I wrote docs in Notion."

The UI changed. The doc didn't. Guidely runs on the real tool — if a button moves, you re-record in 30 seconds. That's less time than answering the question once.

"I don't have time to set up another tool."

You answered the same question 3 times this week. That was 45 minutes. Recording the guide takes 30 seconds. You'll break even on the first question.

"What if the tool changes?"

Guidely flags broken guides before anyone asks. Re-recording takes 30 seconds. Compare that to updating a Loom, a doc, and still fielding questions while people find the new version.

Let your new hires unblock themselves.

They ask on the real page and get guided live. You get your 5 hours back, and the best answers become guides for the next cohort.

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